100% Australian
Owned & Operated
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Our Philosophy

Ethical Business Practices.

When it comes to precious stones industry it is sad to see sometimes insatiability plays a large role from the time a gemstone is mined to selling it to a valued customer. Many unethical methods are in use to enhance the stone (and hence increase profits) including Coating, Diffusions, Glass/fracture filling and many other sophisticated means. Most jewellers are also running out of options to obtain a good quality natural coloured stones for their fine jewellery. All our gemstones have been purchased via legitimate means from carefully selected suppliers. We do not accept trade from any unknown or unethical traders overseas. All gemstones imported will come through proper customs and legal procedures of exporting country as well as Australia.

Our mission is to provide an opportunity to both end customers and jewellers to purchase natural precious stones with affordable price tags.

Trust.

Trust also an important factor when buying a natural gemstone. Most of our gems are tested here in Melbourne for its authenticity, physical properties and qualitative properties. As a proof of trust, each gemstone over AUD 500.00 accompanies a certificate issued by a leading independent gemmological laboratory here in Melbourne. All gemmologists we consult are highly qualified and well known in the industry with decades of experience.

Accountability

As any business should be, Melbourne Prime Gems is accountable for any transaction processed. If you are not totally satisfied with our gemstones with its physical properties we are happy for you to return the product and we are happy to arrange a refund or an exchange. (Conditions apply- please read our “easy to understand’ return policy for further details)